Cancellation/Refund Policy

Cancellation and Refund Policy

Effective Date: [13-5-2025]

At SevenStarProjects.com, we strive to deliver high-quality work tailored to your specifications. Please review our Cancellation and Refund Policy carefully before placing an order.

1. Order Cancellation

We understand that sometimes plans change. However, due to the customized and time-sensitive nature of our projects, order cancellations are only accepted if the order has not yet entered the production phase.

❌ No Cancellations After Production Begins

Once we have begun production on your order (which may include design, planning, or material preparation), we cannot accept any cancellations or offer a refund.

To inquire about the status of your order and eligibility for cancellation, please contact us immediately after placing the order.

2. Refund Policy

Refunds are available under the following conditions:

• Before Production Starts: You may be eligible for a full or partial refund, depending on the time and resources already invested.

• After Production Starts: No refunds will be issued once production has commenced.

3. Exceptions

Refunds or partial refunds may be considered in exceptional cases, such as:

• Project not delivered as agreed

• Work not initiated within a reasonable time frame due to delays on our end

These exceptions are reviewed on a case-by-case basis and are at the sole discretion of SevenStarProjects.com.

4. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact us at:

Email: [support@sevenstarprojects.com]
Subject Line: "Cancellation/Refund Request – [Your Order ID]"

Include the following in your message:

• Order ID

• Reason for cancellation or refund request

• Your contact information

We aim to respond to all inquiries within 2 business days.

5. Changes to This Policy

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be updated on this page with the revised effective date.